FCA US is recalling over 20,271 vehicles due to a critical safety issue with the instrument display panel that affects the visibility of essential information. This recall encompasses approximately 11,743 units of the 2024-2025 Jeep Wagoneer S and about 8,528 units of the 2024-2025 Dodge Charger EV.
The primary concern arises from a faulty instrument display panel which fails to adequately show gear selection, warning lights, and other critical safety information. Documents indicate that this issue may stem from a software error that has resulted in non-compliance with the Federal Motor Vehicle Safety Standard.
This situation first came to light on April 1 when FCA US became aware of the build issue affecting certain models. Following this discovery, the company initiated a formal recall process aimed at addressing these deficiencies.
Key details regarding the recall:
- The total number of affected vehicles stands at 20,271.
- Approximately 11,743 Jeep Wagoneer S vehicles are involved.
- Approximately 8,528 Dodge Charger EVs are included in this recall.
- Notification letters will be mailed to owners starting May 21.
- Vehicle Identification Numbers related to this recall will be searchable on NHTSA.gov beginning April 30.
Owners are advised to contact customer service at 1-800-853-1403 for further assistance regarding the necessary updates. The Fiat Chrysler Automobiles reference number for this recall is 39D.
As FCA US moves forward with rectifying these issues, it remains unclear how long the resolution process will take or if additional models may be impacted by similar concerns in the future.
